The Relay: Episode 9 Now Available

LISTEN NOW: https://www.youtube.com/watch?v=1gLSlSQkLZo

What exactly does a physician advisor do — and why is this role becoming one of the most important positions in modern healthcare?

In this episode of The Relay, host Val Emmons sits down with Dr. Natasha Chen and Cheri Lattimer to unpack the rapidly evolving role of the physician advisor and its growing impact on quality, utilization management, patient advocacy, and transitions of care.

From reducing readmissions and improving discharge planning to navigating denials, documentation, compliance, and value-based care, this conversation reveals the behind-the-scenes work shaping patient outcomes across the healthcare continuum.

The discussion also explores the launch of the Advanced Physician Advisor Certification through ABQAURP, the expanding role of physician advisors within multidisciplinary care teams, and how AI may influence the future of healthcare coordination — while reinforcing why human expertise remains essential.

Whether you work in healthcare leadership, case management, utilization review, nursing, medicine, or care coordination, this episode offers a powerful look at the future of collaborative, patient-centered care.

Find out more about transitions of care NTOCC @ www.NTOCC.org

Find out more about the Advanced Physician Advisor Certification at ABAURP: https://www.abqaurp.org/