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The Relay: Episode 13 Now Available
LISTEN NOW: https://youtu.be/-vAoiq5PMY4 How can technology help caregivers recognize a patient’s decline before it becomes an emergency? In this episode of The Relay, host Val Emmons is joined by Jackie Vance, President of the National Transitions of Care Coalition, and Amy Chidester, owner of R.A. Chidester Consulting, for a practical discussion about how assistive technology is changing skilled nursing, long-term care, assisted living and transitions of care. The conversat
Aug 132 min read


The Relay: Episode 12 Now Available
LISTEN NOW: https://youtu.be/WNo8p4Zr2S0?si=ZV97NkrrZweNp_4J A successful transplant is not the end of the journey. It is the beginning of a lifetime of medications, monitoring, appointments, caregiver support and coordinated care. In this episode of The Relay, host Val Emmons speaks with Janet Coulter, MSN, MS, RN, CCM, FCM, RIT, about the complex world of transplant case management and why transitions of care can determine whether a transplant succeeds long after surgery. J
Aug 41 min read


The Relay: Episode 11 Now Available
LISTEN NOW: https://youtu.be/IBc3B-QXlQM?si=vtmDZ_A3M7gnrgvJ What happens when artificial intelligence meets patient care? On this episode of The Relay, host Val Emmons sits down with the team from Bettr AI to break down how AI is already changing healthcare — and why the future may be closer than people realize. Scott Birdwell and Michael Knowles explain how Bettr AI’s virtual healthcare assistant “Sophie” helps patients stay connected to their care teams between doctor visi
May 221 min read


The Relay: Episode 10 Now Available
LISTEN NOW: https://youtu.be/y5FtDdeXgtw?si=O0Aie2bve61u9PPQ in Episode 10 of The Relay, host Val Emmons sits down with Cheri Lattimer, Executive Director of the National Transitions of Care Coalition, (NTOCC) to unpack the newly released NTOCC 2026 State of Transitions of Care Findings, and the urgent healthcare challenges the report reveals. Link to Report: https://www.ntocc.org/washington-dc-s... Based on findings from the NTOCC DC Summit, the conversation explores why tra
May 91 min read


The Relay: Episode 9 Now Available
In this episode of The Relay, host Val Emmons sits down with Dr. Natasha Chen and Cheri Lattimer to unpack the rapidly evolving role of the physician advisor and its growing impact on quality, utilization management, patient advocacy, and transitions of care.
May 71 min read


The Relay: Episode 8 Now Available
In this episode of The Relay, host Valerie Emmons sits down with Benjamin Cantor, Principal Investigator at the Microtransitions in Care Lab and PhD student at the Boston University Center for Psychiatric Rehabilitation, to talk about a new and important concept in healthcare: microtransitions in care.
Apr 31 min read


The Relay: Episode 7 Now Available
In this episode of The Relay, host Valerie Emmons sits down with Dr. Ellen Fink-Samnick, nationally recognized behavioral health expert, licensed clinical social worker, and author of Behavioral Health for Case Management.
Apr 31 min read


The Relay: Episode 6 Now Available
In this episode of The Relay, Valerie Emmons sits down with Alex Bardakh, Senior Director of Advocacy & Strategic Partnerships at PALTmed, for a clear and candid breakdown of what’s actually happening at the intersection of DC policy, value-based care, rural health, and transitions of care.
Jan 151 min read
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