“Seamless Transitions. Improved Outcomes.
Impactful Care Coordination for the Future.”
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Welcome to the NTOCC Working Summit!
The National Transitions of Care Coalition (NTOCC) Working Summit is not your average healthcare conference—it’s a high-impact, solutions-focused event designed to align, activate, and advance the future of transitions of care.
🗓️ Agenda Highlights & Featured Speakers
🔹 8:00 AM — Continental breakfast/Networking
🔹 8:50 AM — Welcome & Opening
Jackie Vance, RNC, BSN, CDONA/LTC, FACDONA, IP-BC, CDP, LBBP, DPN
President, National Transitions of Care Coalition
Kick off the summit with an energizing welcome that sets the tone for collaboration. Attendees will be oriented to the day’s goals and encouraged to actively participate as co-creators of change.
🔹 9:00 AM — Opening Keynote The Future of Transitions of Care
Shari Ling, MD, CMS Deputy Chief Medical Officer— The Centers for Medicare & Medicaid Services, Washington, DC
This action forum will frame the national landscape of care transitions, highlighting current challenges and emerging priorities. Attendees will reflect on how these insights connect to their own work and where immediate innovation is needed.
🔹 9:45 AM — Bridging Gaps Between Acute & Post-Acute Care
Christian Bergman, MD, CMD — Virginia Commonwealth University
Jackie Vance, RNC, BSN, CDONA/LTC, FACDONA, IP-BC, CDP, LBBP, DPN — Mission Health Communities
Instead of simply hearing about the divide, this session will surface real-world barriers and ask participants to discuss what systems-level or workflow solutions could bridge those gaps across settings.
🔹 10:30 AM — Building Standards for Transitions of Care -
CMD - Corresponding Faculty Harvard Medical School
Explore tech-enabled care coordination with a focus on what's working --and what's not. Attendees will workshop with Dr. O'Malley discussing work yet to be done and how this fits into the digital future.
🔹 11:15 AM — WORKING LUNCH
A chance to network, but also to continue the morning’s dialogue through informal peer discussions guided by prompts placed on tables.
🔹 12:15 PM — The Future of Value-Based Care
Stephen Buslovich, MD, CMD, MS — Chief Medical Officer, Senior Care
Tom Haithcoat — President, Ceptor Consulting, LLC
Through interactive discussion, attendees will evaluate the impact of VBC models on transitions of care and propose policy or operational tweaks to improve alignment with patient-centered outcomes.
🔹 1:00 PM — Policy Updates: The Impact of Transitions of Care
Alex Bardakh, MPP, CAE — Director, Public Policy & Advocacy, AMDA – The Society for Post-Acute and Long-Term Care Medicine
This isn’t just a policy briefing. Attendees will assess recent legislative and regulatory changes, then discuss what’s missing and how policy could better support smoother transitions.
🔹 1:45 PM — Pharmacists and Their Impact on TOC
Sara Panella, PharmD, CPh, BCPS, FASHP — Baptist Health South Florida
Chad Worz, PharmD, BCGP — Chief Executive Officer, ASCP
Panelists will present scalable models, then attendees will examine how pharmacy-based interventions could be adapted or replicated across systems.
🔹 2:30 PM — Break
🔹 2:45 PM — Case Study Presentations: Innovative TOC Models
Norris Turner, PharmD, PhD — Turner Healthcare Quality Consulting, LLC
Cheri Lattimer, RN, BSN — Executive Director, NTOCC
Trisha Cash, PharmD, BCGP, CDCES — Fredrick Integrated Health Networks
Diane Kittle, MSN, RN, CCM — Complex Care Transitions, Mayo Clinic -Arizona
Saswat Kabisatpathy, PharmD — Chief Strategic Officer, Avant Pharmacy & Wellness Center
Each case will be a launchpad for live problem-solving — attendees will be encouraged to ask hard questions, identify success drivers, and brainstorm how to tailor the approach to their own settings.
🔹 3:45 PM — Roadmap to Closing the Gaps
Moderator: Norris Turner, PharmD, PhD —Turner Healthcare Quality Consulting
A facilitated, all-hands dialogue to synthesize insights from the day. Together, participants will help co-author a shared roadmap to address systemic issues and outline next steps for collective action.
🔹 4:30 PM — Closing Remarks
Jackie Vance, RNC, BSN, CDONA/LTC, FACDONA, IP-BC, CDP, LBBP, DPN
Summit leaders will recap the day’s breakthroughs and thank attendees for showing up not just to listen — but to lead.
You can find Exhibitor & Sponsorship information on the
Ntocc website or Download Prospectus here.
A Working Summit with Purpose
As healthcare enters a new era, we’re bringing together leaders from every corner of the system—clinicians, policymakers, patient advocates, academics, and innovators—to move beyond conversation and build coordinated solutions that work.
This summit is:
🔷 Interdisciplinary
🔷 Highly Interactive
🔷 Outcome-Driven
🔷 Collaborative by Design
Through strategic roundtable discussions, live solution mapping, and hands-on working sessions, we will dismantle silos, share insights, and co-create the future of transitions of care.
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Location: Washington, DC the General Gordon R. Sullivan Conference and Event Center hosted by AUSA
Hotel: Hyatt Place Arlington Courthouse Hotel Located at 2401 Wilson Blvd., Arlington, VA
The Hyatt is the AUSA Conference & Event Center partner Hotel and it is attached to the Event Center
Case managers, discharge planners, & care coordinators
Hospital and post-acute care administrators
Physicians & APNs
Pharmacists & Pharmacy Techs Patient advocacy groups
Pharmaceutical and medical technology representatives
Policymakers and government officials (CMS, HHS, state health departments)
Healthcare IT and digital health leaders
Healthcare associations and nonprofit organization