Reclaiming the Time Between Visits: Using Free Technology to Build Relations, Efficacy, and Improve Outcomes

Presented by

Geri Lynn Baumblatt, MA,

Chief Engagement Officer at Docola

Eran Kabakov, PT 

CEO and Founder of Docola

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 Reclaiming the Time Between Visits: Using Free Technology to Build Relationships, Efficacy, an Improve Outcomes

Summary: 

Time with patients and families is always limited. Even when we use communication and health literacy best practices to educate patients and families, they still struggle to remember what to do and how to do it, so they can successfully transition to home or a new care setting. Research shows that leveraging the time before and after conversations through asynchronous care communication, like ePrescribing, patient education and resources, can improve understanding, self-efficacy, health outcomes, reduce readmissions, clinic and ER visits, length of stay. There are also benefits for clinicians and organizations such as: improved conversations and relationships, new insights, and operational efficiencies. And there are now free, high quality resources and platforms that make it easier than ever to prescribe knowledge and communicate care.

Objectives:

• Describe asynchronous care communication and e-prescribing information to patients and families (information therapy)

• Explain the benefits of asynchronous communication for patients and families to improve care transitions

• Describe how e-prescribing resources can help build relationships, create operational efficiencies, and improve the provider experience 

Speaker Bio:

Geri Lynn Baumblatt, MA has worked in patient communication, education, and engagement for over 20 years. She created of a large library of multimedia resources at Emmi and partnered on research to understand how they impacted patient understanding, shared decision making, and improve outcomes. As Chief Engagement Officer at Docola she is creating a patient education content clearinghouse. She’s also the co-founder the Difference Collaborative, serves on the editorial board for the Journal of Patient Experience, on the Patient Experience Policy Forum, and writes a column on patient engagement on Healthcare IT Today. @GeriLynn @DiffCollab 

Eran Kabakov, PT is CEO and Founder of Docola, a care communication platform where providers can find and e-prescribe information to patients and build relationships. Eran has been a clinician for over 30 years, and is a volunteer at the Aurora Project, and a member the Society for Participatory Medicine. @docolainc

*This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) and the National Transitions of Care Coalition (NTOCC).  ABQAURP is accredited by the ACCME to provide continuing medical education for physicians.

 The American Board of Quality Assurance and Utilization Review Physicians, Inc. designates this live activity for a maximum of 1 AMA PRA Category 1 Credit™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

 ABQAURP is an approved provider of continuing education for nurses. This activity is designated for 1 contact hour through the Florida Board of Nursing, Provider # 50-94.