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National Transitions of Care Coalition Releases Health Care Tools in Spanish and French

Posted on 10/5/2009 by NTOCC ® in Press Releases

Little Rock, AR — Today, the National Transitions of Care Coalition (NTOCC) released Spanish and French translations of patient/caregiver tools, Taking Care of MY Health Care and My Medicine List. The tools, originally developed in English, provide a resource which patients and their caregivers can use to improve outcomes and satisfaction with the health care they receive. These tools have been available at since October 2008. The new translated versions are a proactive step toward meeting the needs of the growing diversity in the U.S. population and also sharing tools with subscribers and associate members who participate globally in the Coalition through

Taking Care of MY Health Care was developed to help patients and their caregivers become more secure in opening a dialogue with their health care providers, providing essential information to their health care providers, and offering a convenient, organized format for keeping their important health care data current. My Medicine List, developed with the American Society of Health-System Pharmacists (ASHP) Foundation, helps the patient and family keep track of medications, as well as when and how to take their medicines, vitamins, herbs or other minerals they may use.

“These tools will be a huge step in providing much needed health care information in our Spanish speaking communities in the U.S. They will provide patients and their family caregivers valuable help in their native language and in a format which they can understand, put into practice and use to communicate through translators in hospitals and clinics,” said Dyan Bryson, National Director of Community Health Partnership at sanofi-aventis U.S. Cheri Lattimer, Executive Director of the Case Management Society of America and Project Director of NTOCC, stated that “French and Spanish are the two most requested translations in our tool portfolios.”

Both tools serve as useful guides and encourage patients and their caregivers to be active in their health care. Many, especially senior adults and critically ill patients, find it difficult to communicate with health care providers such as a doctor, nurse, pharmacist or social worker. The information collected from using the tools will be a vital step toward having and keeping a complete and current health care record in preparation for each time the patient visits a hospital, nursing center or other health care facility and even when they require home health care. Taking Care of MY Health Care provides eight questions which the patient or their caregiver can use while talking with their health care providers to better understand their medical conditions, medications, supplements, tests, appointments, equipment for their home, and what they need to know when discharged. Because being sick can affect all areas of our lives, the form also provides a check list to remind them to speak with their health care provider about such things as changes in behavior, memory or thinking, financial or health insurance, relationship/intimacy concerns, spirituality/religion and cultural customs affecting their health care. Taking Care of MY Health Care also has a medicine list on the reverse side so that all information is kept in one piece.

NTOCC is chaired and coordinated by the Case Management Society of America in partnership with and financial support from sanofi-aventis, U.S.


About National Transitions of Care Coalition (NTOCC)
NTOCC was formed in 2006 to address a serious U.S. health care issue: filling the gaps that occur when patients leave one care setting and move to another care setting. These transitions include patients moving from primary care to specialty physicians; moving or transferring patients from the emergency department to intensive care or surgery; or when patients are discharged from the hospital to home, assisted living arrangements, or skilled nursing facilities. The U.S. health care system often fails to meet the needs of elderly patient populations during these transitions because care is rushed and responsibility is fragmented with little communication across care settings and multiple providers.

These failures lead to undue burdens on patients and their families and negatively impact patient safety, quality of care and outcomes. The focus of NTOCC is to bring together thought leaders and health care experts from various settings to address this critical issue, define solutions and develop tools to address the gaps impacting patient care. Tools and resources developed by NTOCC will be made available to everyone in the health care industry including providers, payers, patients and consumers. NTOCC is chaired and coordinated by the Case Management Society of America in partnership with sanofi-aventis U.S. For more information, visit

The NTOCC Advisory Board has guided the work of the coalition since 2006 and includes the Academy of Managed Care Pharmacy (AMCP), American Association of Homes and Services for the Aging (AAHSA), American College of Healthcare Executives (ACHE), American Geriatrics Society (AGS), American Medical Directors Association (AMDA), American Medical Group Association (AMGA), American Society for Healthcare Risk Management (ASHRM), American Society of Health-System Pharmacists (ASHP), American Society on Aging (ASA), American Society of Consultant Pharmacists (ASCP), AXA Assistance USA Inc., Case Management Society of America (CMSA), Consumers Advancing Patient Safety (CAPS), Health Services Advisory Group (HSAG), Institute for Healthcare Improvement (IHI), Joint Commission International Center for Patient Safety (ICPS) ,Lipitz Center for Integrated Health Care, Mid-America Coalition on Health Care (MACHC), National Association of Directors of Nursing Administration - Long Term Care (NADONA / LTC), National Association of Social Workers (NASW), National Business Coalition on Health (NBCH), National Case Management Network of Canada (NCMN), National Family Caregivers Association (NFCA), National Quality Forum (NQF), Predictive Health, LLC, sanofi-aventis, U.S., Society of Hospital Medicine (SHM), The Joint Commission Disease - Specific Care Certification, United Health Group (UHG) and URAC.

About Case Management Society of America (CMSA)
Established in 1990, the Case Management Society of America is an international non-profit 501(c)(6) multi-disciplinary professional association dedicated to the support and advancement of the case management profession through educational forums, networking opportunities, legislative advocacy, and establishing standards to advance the profession. It is based in Little Rock, AR, and serves more than 20,000 members/subscribers and over 70 affiliate and pending chapters. Since its inception, CMSA has been at the forefront of setting professional standards for the industry, which allows for the highest level of efficiency and integrity, as well as developing national and local leaders who are recognized for their practice and professional excellence. For more information on CMSA, call CMSA at (501) 225-2229 or go to

About sanofi-aventis
Sanofi-aventis U.S. is an affiliate of sanofi-aventis, a leading global pharmaceutical company that discovers, develops and distributes therapeutic solutions to help improve the lives of patients. Sanofi-aventis is listed in Paris (EURONEXT: SAN) and in New York (NYSE: SNY). For more information, visit: or